Instructional Design position at Sedgwick

From: Bill McKinney

Applicants should follow the application procedures outlined in the Careers section of our website. Thanks so much

Instructional Design Consultant


Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, “Claim Your Future.”

PRIMARY PURPOSE: To design complex training courses and materials in compliance with the process of learning using eLearning tools; to assist with organizing and conducting training using a webinar tool; to assist internal and external customers with complex learning strategies; and to test learning deliverables ensuring performance improvement in line with business goals.

Designs courseware and course certification in compliance with company process of learning.
Ensures course developers outside of Sedgwick University (SU) are in compliance with company process of learning.
Creates and maintains pre-, post-, and behavioral change assessments within each course; uses data to provide statistical proof that course objectives are being achieved.
Creates tools and processes ensuring ongoing consistency of learning content resulting in the successful achievement of operational and business objectives.
Consistently researches technology and media options for effective adult blended learning.

Performs other duties as assigned.
Supports the organization’s quality program(s).
Travels as needed.

Education & Licensing
Baccalaureate degree in Instructional Design or Education from an accredited college or university required. Certified in Adult Learning methodologies, Instructional Design or eLearning technology required. Courses in executive leadership or industrial/organizational psychology preferred (MBTI).

Six (6) years training experience (including e-learning) and course design required; claims management experience preferred. MS/MA degree may substitute for three (3) years of required experience. Advanced knowledge of instruction design-related tools required.

Skills & Knowledge
Knowledge of all aspects of Adult Learning, including analyzing performance needs, designing training materials including e-learning content, instructing/facilitating, evaluating training, and coaching the application of training Good knowledge of human performance technology and consulting Knowledge of author ware products
Good knowledge of e-learning theories and technologies
Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Advanced implementation skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to manage multiple, time sensitive priorities meeting internal and external customer needs Ability to work independently
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

William McKinney | Sedgwick University
Sedgwick Claims Management Services, Inc.
Direct 901-415-7757 | Fax 901-415-7610
Email | The leader in innovative claims and productivity management solutions
Instructional Design Consultant.pdf